Corporate & Group Ordering Purchase Agreement

Shipping

All packages sent to an address in the USA will ship standard 2-day shipping for Free, or $10 per box for overnight shipping. We do not ship outside of the USA. We are not responsible for carrier delays, including weather delays, and seasonal volume delays. We are not responsible if a carrier requires a signature and no one is at your location to sign at the time of delivery. We can not be held accountable for replacements if gifts are confirmed delivered by FedEx but the receiver claims non receipt. If gifts are returned to us because of an invalid address, we can not be held accountable for replacements. IMPORTANT: We reserve the right to ship earlier than projected. We also reserve the right to ship by an alternate shipping method and/or carrier than requested and/or paid for, as long as the package will arrive within the same shipping transit time. We will always choose the fastest and most efficient method that is equal to or less than the transit time you choose. 

Billing

Payments are accepted via credit card, wire transfer, or check. Credit card payments are subject to a 2% processing fee. Orders being shipped to Washington state will incur 10% sales tax. Payment will be processed by 3pm PST 3 business days prior to your ship date for order sizes from 10-49, by 3pm PST 5 business days prior to your ship date for order sizes from 50-299, and by 3pm PST 7 business days prior to your ship date for order sizes of 300+. If sending a check, the due date will be 1 week prior to the due date listed on the invoice to allow time for processing. 

Changes

Once the order is personalized for you, it cannot be reused or restocked. For orders 10-49, no changes may be made to your order after 3pm PST 3 business days prior to your ship date. For orders 50-299, no changes may be made to your order after 3pm PST 5 business days prior to your ship date. For orders 300+, no changes may be made to your order after 3pm PST 7 business days prior to your ship date. 

Cancellations and Refunds

Once the purchase agreement is signed and payment is remitted, the order can no longer be cancelled.

We want you to be happy with your product! Within 30 days of your order, we offer a 100% refund if a product was faulty or damaged in shipping and a replacement is out of the question. While extremely rare, if we make a mistake we will also refund or replace the item.